How does the collection agreement work?
Our clients must comply with the legislation in their industry as well for us to be successful-for instance if you are a micro lender you need to comply fully with the National Credit Act.
We have 2 proposals available to new clients;
- 100% capital back, but if a file is not collectable you are liable for the real expenses incurred.
- 75% capital back with no risk of any cost if the file is not collectable.
We do payouts on a monthly basis if money has been collected and each file carries its own cost, as long as the agreement is upheld by our clients.
All your cases handed over can be checked on our website 24/7 and it shows detail like; capital, payments and the legal diary alongside each debtor.
We pride ourselves on our professionalism and as a well-organized company, we guarantee our performance in that we will hand back your files without any cost, if we did not meet your reasonable expectations within 4 months.
As we carry the costs it important to get (new) work on a regular basis and this is one of the terms and conditions of our contract.
We have an almost paperless system in place and handovers can be done by scanning and e- mailing, faxing, posting or by physically collection.
Our representatives will make contact on a regular basis and our client service personnel is just a phone call or e-mail away.
For your convenience you need only speak to one person at our office to handle all your requests and queries.
The first payments receive will pay the disbursements of tracing, sheriffs and attorneys. The rest of the payments will be distributed 50/50, after collection commission until the cost and capital are paid in full.
Debtors are liable for the cost accounts.
On immediate settlements PRODEBT will take a 10% commission meaning that only 90% of the capital will be paid over in such an instances